Overview

Reporting to Supervisor of Gas Service team, Gas Serviceperson will perform all aspects of natural gas meter set work, regulatory inspection of customer piping and appliances, and water heater maintenance.

Responsibilities

• Install, replace, maintain and inspect gas meter sets including regulators
• Inspect customer’s gas installations for B149.1 compliance and initiate/relight gas appliances
• Perform load checks to determine appropriate meter and regulator size
• Identify and repair gas leaks on meter sets
• Issue infractions against gas installations that do not comply with B149.1 requirements
• Respond to emergency calls such as gas odour calls, carbon monoxide (CO) calls, etc.
• Service and maintain Kitchener Utilities rental water heaters
• Perform gas appliance checks including diagnosis of electrical circuit problems
• Read and interpret regulatory requirements and manufacturer’s instructions applicable to gas installations
• Maintain safe work sites and clean up before leaving
• Provide excellent customer service while resolving all issues with customers and contractors in respectful and professional manner
• Maintain legible handwritten/electronic records including daily work logs and installation records.
• Follow and enforce OHSA regulations
• Perform assignments in other Utilities functional areas as required, such as large meters and stations group, gas meter shop, etc.
• Assume on-call, afternoon, and weekend shift work responsibilities on a rotational basis
• Perform other related duties as assigned.

Education

• Minimum Grade 12 diploma.

Experience

• Minimum 5 years of gas service experience.

Additional Requirements

• Gas Technician 2 (G.2) certificate.
• Gas Utility Technician 1 (GUT-1) certificate or ability to acquire within 2 years (GUT-1 qualifies for higher salary range).
• Class G driver's license in good standing.
• Reside within 30 minutes of Kitchener Operations Facility for on-call purposes.
• Available to work on-call and shifts on a rotational basis

Knowledge, Skills, and Abilities

• Ability to read and interpret all applicable codes, including CSA Z662 and B149.1, as well as manufacturer’s instructions for gas appliances.
• Physically fit and capable of performing manual labour
• Demonstrate strong verbal and written communication skills to provide excellent customer service.
• Produce a satisfactory police record check at your own cost as a condition of employment.
• Reliable with a good attitude and employment record.