Overview
Are you passionate about sport, recreation, and fitness—and making a difference in your community? Join the City of Kitchener and help create inclusive, active spaces that support people of all ages and abilities in living healthy, active lives.
We are seeking a dependable Activity Monitor to support the safe and successful delivery of recreational programs on weekdays in a variety of city owned community centres. The successful candidate will help monitor participants, provide excellent customer service, and assist with program operations and support.
Please note: Schedules are determined seasonally based on program participation and operational needs. This position will begin with one to three programs (1-6 hours) per week during the fall session based on participant registration and program demand.
Responsibilities
- Monitors class participants and lead activities; ensures safe practices.
- Assembles supplies and equipment as required.
- Completes records and reports including class attendance and accident/incident reports.
- Ensures safe use, condition, and storage of equipment.
- Distributes applicable forms and program information (e.g., general information, brochures).
- Adheres to policies and procedures established for City of Kitchener facilities.
- Reviews emergency procedures with participants and follow established procedures during emergencies.
- Responds to patrons’ immediate concerns and/or needs and provides customer service.
- Acts as a liaison between the facility and participants.
- Completes records and reports including accident/incident reports.
- Performs other related duties as assigned.
Education
- Minimum partial high school completion and current technical and practical training in a specific discipline.
Experience
- Minimum 1 month of related experience.
Additional Requirements
- Ability to support and project values compatible with the organization.
- Be able to work flexible hours including daytime, evening, weekends, and holidays, depending on the needs of the program.
- Provide a satisfactory Vulnerable Sector Check at your own expense as a condition of employment.
- Ability to help with set up and take down of equipment.
Knowledge, Skills, and Abilities
- Ability to foster a respectful, inclusive, and welcoming environment that promotes positive participation and community engagement.
- Ability to motivate a diverse group of participants.
- Skills in customer service and client relationship management.
- Reliable with a good attitude and employment record.